Accessibility
Our commitment
The Bloor Pain Specialists clinic is committed to providing equitable and accessible services and facilities. We are dedicated to being accessible and compliant in all accessibility standards of the Accessibility for Ontarians with Disabilities Act and in creating a welcoming, barrier-free environment for patients, staff, and the community. Accommodation is a term used to describe the supports, services, and resources made available to individuals with disabilities, such as mobility and communication supports, service animals, assistive devices, and documents in different formats. These ensure that all programs and services are accessible to the entire community.
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If you are coming to The Bloor Pain Specialists clinic and you or your loved one requires an accommodation during your visit, we encourage you to contact the clinic prior to your visit.
Common Accommodations
Accessible Entrances
The entrances on the main floor of the building, as well as our clinic door, are all wheelchair accessible. Van accessible parking is available just outside the main doors
ParkingAccessible Washroom
The building has a barrier-free washroom on the main floor just outside doors of the clinic.
Wheelchairs
You are more than welcome to bring your own wheelchair or other mobility device. We also have a transport wheelchair should you require help to or from your vehicle.
Hoyer Lift
We do NOT have a ceiling Hoyer lift should you require. Should you require this for transfer, we recommend hospital-based care.
Support Person
A “Support Person” accompanies a person with a disability, to help with communication, mobility, personal care or medical needs or with access to goods or services. We encourage all of our patients bring their own support person or staff as they feel is needed to optimize their care.
Language Interpreters
If you require interpretation services, please arrange for an interpreter to be present. If you require a sign language interpreting services, either in-person or via video, please visit Canadian Hearing Services.
Service Animals
Due to operating room sterility as well as safety concerns for other patients (i.e. allergies), we ask you to avoid bringing any animals including service animals to the clinic premises. If your medical care requires a service animal, we strongly suggest speaking to your referring doctor to seek care in a hospital setting where care can be optimized in a safer manner.
Digital Accessibility
Digital accessibility refers to how well people with visual, hearing, motor and or cognitive challenges can access website content. In an effort to ensure that our website is accessible by default, our website complies with Web Content Accessibility Guidelines 2.0 AA (WCAG 2.0 AA), an internationally accepted standard developed by the World Wide Web Consortium (W3C).
Feedback
Help us improve accessibility at The Bloorpain Clinic by sharing your questions, concerns or comments about the way we are providing care and service in an accessible manner.